Riva Torella Ladies Moccasin Shoe

Here are a few things to consider while you wait for your order:

• We ship on business days, Monday - Friday, excluding national bank holidays.
• For all UK orders, we offer free standard delivery, which is usually sent via Royal Mail. This service normally delivers in 2-5 days, depending on location.
• Any orders placed on a Saturday, Sunday and after 2pm on a Friday will mean your order will be dispatched on Monday.
• As soon as your order is dispatched, you will receive a confirmation email with a tracking number.

ORDER TRACKING

We rely on a global network of shipping partners (DPD, Parcelforce) as well as local postal services (Royal Mail, Evri) to get your order to your doorstep as soon as possible. As soon as your order is dispatched, you will receive a confirmation email with a tracking number.

 

UK SHIPPING COSTS

Services	Delivery Schedule	Cost Per Shipment
Royal Mail Standard	2-5 working days, Monday - Saturday	Free
Royal Mail 24	1-2 working days, Monday - Saturday	£6.95
Next Day Delivery	1-2 working days, Monday - Friday	£10.95

 

STANDARD DELIVERY

We offer a free Royal Mail standard delivery for all orders. Orders will normally arrive between 2-5 working days. This applies only to mainland UK postal addresses.

 

ROYAL MAIL 24

We also offer Royal Mail 24 delivery service for £6.95. Orders will normally arrive between 1-2 working days. This applies only to mainland UK postal addresses.

 

NEXT DAY DELIVERY

We offer DPD next working day delivery of £10.95 for all orders. This applies only to mainland UK postal addresses. Orders will normally arrive between 1-2 working days. Next day delivery to the Scottish Highland can take between 3 - 4 working days to arrive. To ensure next working day delivery; orders will need to be submitted before 2pm Monday - Friday.

Please Note: Any orders placed on a Saturday, Sunday and after 2pm on a Friday will mean your order will be dispatched on Monday.

Working Days are Monday to Friday excluding bank holidays.

 

TIMING OF ORDERS

We process orders in our warehouse from 9am to 2pm Monday to Friday. Therefore, if your order is placed on a bank holiday, after 2pm, late on a Friday or on the weekend, please expect a delay. Standard deliveries will normally arrive in 2-5 working days. Next day delivery orders will normally arrive between 1-2 working days. Next day delivery to the Scottish Highland and Scottish Islands can take between 3 - 4 working days to arrive.

 

INTERNATIONAL ORDERS

We're sorry, but due to the high cost of customs duty and additional taxes, we currently do not offer international shipping.

 

BANK HOLIDAY DELIVERY

Over national UK bank holidays, delivery will be delayed. Orders will be fulfilled on the next working day and will take 3-5 working days to be delivered.